is carid legit

BE AWARE! difference. Buying and maintaining a car are two different things. Contacted CARiD again only to be told it could not be returned because it was installed and probably had marks on it. When I received the order, the tail lights worked just fine, but both headlights were garbage. Absolute nightmare to deal with. Nope. It's a scam masquerading as a company. Their orders are fulfilled by other vendors. Steals peoples money. Best Discount Code. Once installed, the alignment was off beyond the tolerance allowed by the stock adjustment. I've been shopping from CarID for about 5 years now, they're legit. Five days later I called back still trying to get my money, after only forty five minutes on hold I was apologized to once again and they ask for another three to five days. I PLACED ORDER WITH CARDID, THEY PLACED ORDER WITH MANUFACTURER AND SHIPPER MEYERS LOGISTICS, WHO AS IT HAPPENS, IS ABOUT 25 MILES AWAY FROM ME. Now my Christmas gift now has an estimated ship date of January 13. Date of experience: December 20, 2022. Go directly to the manufacturer. There are enough complaints that they need to be SUED. Because if they arent good luck to you. Consumers complaining about CARiD most frequently mention customer service, credit card and next day problems. Youll never get your wheels and credits will be impossible. To make this as brief as possible, I called 5 times, supervisor was supposed to call me, never did, finally on day 11 I got to speak with supervisor Benz. i want this payment stopped, this company is a fraud. Hello Sergei. A simple return takes 3 to 4 weeks. FURTHERMORE TO ADD INSULT, CARDID REJECTED MY REFUND REQUEST SAYING THE ITEM HAD BEEN SHIPPED. Please leave your CARiD Review below and let us know: Before buying from them, the staff assured me that the goods are in stock and will be delivered to you within 3-5 working days,after you paid,I paid,a week later I was told that the goods were out of stock and would have to wait,I waited another 10 days and was told that the goods were sold out,they canceled my order, beware of this company, if you value your time and money, These are scammers. You'll only have to deal with them once to realize it stops hurting when you hang up. TOTALLY DIFFERENT STYLE! IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE, I ordered my parts May 25th . 3 A Review Of CARiD.com - Is CARiD Legit? These people are crooks, period. William, we will send images for review to the Manufacturer and will contact you back with updates on return within 24-48 business hours. Also, as a parting gift, offered a $25 Gift Card. In fact they dont want to accept it back. The return policy states that if you are not satisfied or they do not fit they offer a full refund or exchange. None of them were helpful. I guess that my issue is no big deal to them. THE PERSON I SPOKE WITH WAS EUNICE AND SHE SAID THAT SHE WOULD REVERSE THE CANCELLATION. Very bad experience. Kept my money for two weeks. Which in turn they blamed the shipping company (UPS) that they had been damaged in their possession, but as you can see all the damage on the wheels are from the TOUCHLESS tire mounting service they provide you and not caused by shipping. Originally, I purchased a strut kit for my wifes Cadillac Escalade. I needed coil-overs (springs and shocks) for my Acura Integra and CARid came up in a search. I tried one more time and got Noelle. Lost 4 working days in getting my vehicle repaired. Unlike other auto parts supply websites like PartsGeek.com or Autozone.com, RockAuto has no brick-and-mortar stores. Secondly they only sent half of the product I paid for. Auto Parts: CARiD Cranbury, NJ. I can contact sales but not customer service. Learn More Now . Share. No problem. I cant have my auto on blocks for 6 months. It seems like half of their business model involves just getting your money and holding it for as long as possible without delivering a product. Start to finish (receiving a useless product), this buying experience was a nightmare. UPS Didnt Ship My Package Until Aug. 14, 2020 8:43am WHY? I would have been screwed if I needed brakes immediately! What a headache to have them exchange for the correct one, I have to wait 2 to 3 business days for return authorization to return the seat covers. Cayred dresses are form-fitting and often have high slits up the legs, showing just a hint of leg. Are you kidding me??? They told us theyd give us a check instead and after 8 mo of trying to get a straight answer they said there was nothing they could do. All rights reserved. I purchased a Duraflex GT 500 Style hood from CAR ID. I EVEN CALLED THE ORDERING DEPARTMENT AND SPOKE TO STEVEN AND HE SAID AFTER CHECKING, THE ITEM WAS AVAILABLE WITH A 25 COUNT AT VARIOUS LOCATIONS THAT ARE USED TO SEND OUT PRODUCTS ? About Cayred Dresses. Worse buisness company Ive ever dealt with. When I ordered it said 7-10 days. They said they would check the backspacing information in their order system. After wanting to punch through a wall, the mechanic unmounted the tire, and took all the tires off the rims. He said, you cant tell anything from the video. It truly seemed that he was throwing as many obstacles in the way in order for me to simply capitulate and say, forget it Ill keep the wheels. He went on to say that, you know if those 3 wheels are out of round, you should go by a lotto ticket. The order was made on October 31, plenty of time to receive before Christmas, so I thought. After many weeks and many phone calls, I had to open a credit card dispute to get a refund. Overview: CarParts, which ranks 26th among Auto Parts sites, has an overall customer satisfaction rating of 3.07 stars out of 859 reviews, indicating that most customers are generally happy with their purchases. . Need to call in for a return? But CARiD offers more than just repair parts. Thieves. My . Bought a Dodge body kit. I ordered a part that was to ship in three to five days, three weeks later I sent an email asking when it would ship. Ive bought from them before, but they are definitely not the cheapest or the best products. The gift card is useless as I will not buy from them again. Awful!! By Women Golds Uncategorized. It seems like you are trying to get a validation of www.carid.com, which is a high authority website that has a good reputation. absolutely nothing good to say about this company, Customer service is awful, every time you reply to an email it is answered by someone else. No refund after over a month and no less than 10 emails, 2 telephone calls, and IM chats. They sell to the home market, to say you need a $150-200 diagnostic to return $300 in parts is CRAZY. Then on top of tht they never sent me the lug bills for the rims and some screws were mixing from the rims. CARiD has a consumer rating of 2.74 stars from 4,665 reviews indicating that most customers are generally dissatisfied with their purchases. How did things change that quickly? No word. Shysters! My shop charged me $10 per stem installed. Still cant tell me how long. Shop else where people!! These guys suck. When I pushed the issue I was told they had not received their money back from their supplier so they could not refund me yet. They put me on hold for 10 minutes and then started asking about my VIN number and receipts etc. Overall, CARiD is a legit website that started in 2008 with over 11+ years of experience selling 2+ million accessories and auto parts for all types of vehicles. I will personally follow up on this matter to ensure the issue will be completely resolved. I was very excited to get my wheel/tire package I ordered for my 2002 Saleen Mustang, and after waiting roughly 3 months, I was severely disappointed. Never answer phones. After I ordered the part, I received the invoice which stated that the alternator was for 92 Ford Ranger and showed that it fit three different engine sizes. But thats not even close to my real problem.. so I got my parts and when I started to track all the parts that I received I noticed I was missing 2 parts. Free shipping? Ordered a pair of struts that the site said were both in stock, only 1 remaining with one though. Confirmed and ordered 2 separate parts for my vehicles after confirmed they were supposed to fit. Pretty much calling me a liar. I thought I was making the right decision but boy what I wrong. This was the worst experience I have ever had with any company ever. CARiD has been in operation for more than eleven years. PLEASE be aware of their return policy and their rude customer service CHAT agents. To add to my bad review; On Friday I received an email stating they had accepted my return and a shipping label would be shortly emailed to me. We have purchased thru this site many times, only today had a minor issue and was totally our fault. Is discount body parts legit? Even after confirmation that the manufaturer had received the items back in perfect condition, CARiD would not issue my full refund willingly. Nothing but double, triple and quadruple talk with no results. I immediately contacted CARID and provided a photo. 3 times before going dark. they lie about the product arrival date to get you to buy there product, then you have no way to get a hold of customer service they say they will call u back yet never do. we shipped it out and you will have it on 1/17. A 1 star review is too high for these guys. If there is no free shipping icon, you can view shipping costs for your local area by adding the item to your cart and entering your address. I purchased on 10/5 and the part arrived on 10/8. I ordered a bumper cover from CarID that cost $444. $408 dollar Not as Described/Wrong Item arduous return! They said wheels were in stock and would ship immediately. Apart from that, their customer service team is also known to resolve issues immediately for the benefit of their customers. I immediately found SimpleTire online and ordered another set because they promised 3 days shipping and I had a deadline. You Finally Sent Me A Shipping Label Aug. 10, at 5:23am. I HAVE BEEN TOLD 3-5 WORKING DAYS MANY TIMES AND FELL FOR IT My card was charged immediately. If there is anything I can assist you with, please get back to me. 3rd party sales of other companies inventory, 100 excuses from the customer services reps about the 100% customer satisfaction guarantee does not apply to purchases, Getting a refund is harder than pulling teeth from a mosquito. (Unlike CarID I would feel bad about misrepresenting a product I sold) In the end, I had to move on and purchase other rims and tires from a reputable company. Damaged Products, Worst Customer Support Ever, Shipping Delays, Lies and MORE Lies. Their customer service lady lied to me and said they would send call tags to pick up the product then I never heard from them. I bought step bars from CARiD and they came damaged. They told me it was a special order I would have to wait 30 days. Terrible Customer Service! Slow shopping. I eventually got transferred to a supervisor (who Ill name later) who assured me he can get things done. Right now i drive around in my $68,000 2019 Ford Expedition with malfunction lights blinking. Their supervisor would not refund my money until I canceled my PayPal dispute because their system wont let them and it is their policy. I refused to cancel my PayPal dispute and chose to let PayPals process take its course because CARiD deserves as much bad documentation as they get until they strighten up their act. No option to expedite. Finally, they said, $10 is all well give you. They also didnt believe me about the lugs and wanted pictures (as if that would clarify anything!?). Avoid company at all costs. And dropped the case. Overall a bad experience with them. Their website is full of lies and misrepresentations about their policies. On 20SEP, having heard nothing about my order even though I had inquired twice online, I called and was told they were waiting on the TPMS sensors. I was annoyed but OK. Now I get an email saying its been back ordered until the end of November. Horrible customer service, they shipped late for starters. Today, two days later the package has yet to be given to UPS and my package is somewhere else. Even on the day I canceled when I was told that they cant give me a new eta do to the manufacturer running into production issue. Basically they lie and tell you anything just to make you think your order is on its way. They ship items separately while providing one tracking number and will make you feel like you are a fraud when you inquire about your purchase. A few individuals even mentioned having to callCarid.com only to find out that their items will be delayed once again. Rated 1.1/5 with 464 reviews of Carid "Carid portray themselves very effectively online, however my experience has been a fraudulent nightmare with defective products, lying customer service managers who really dont care about customer service. Secure. Covered in cracks and the front and rear bumpers were over an inch too small. Caridad said they would send email to vendor requesting motor. Dust in bearings = part failure NO! No reasonable resolution with CARiD. They called and offered me $124 back on my credit card, or the original $150 in online credit. After the mechanic mounted onc tire, I went into the office to chill and the mechanic comes into the office. Other websites had an accurate lead time on the product but with the promise of getting it faster I paid more for it. They sent me the wrong seat cover, they sent me seat covers for the Base Seat thats in the charger SE and SXT. I purchased a wheel and tire package. Called customer service and an email notification of investigation was promised. This is not good customer service and is designed to keep the customer from pursuing the refund. CariD would not refund me for lights because it was past the 30 days. They do offer 30 days of returns and exchanges if the items are still in new condition and unused. I cant. Please, stay safe in these challenging times! With about 10 million vehicles sold annually, it is one of the largest automotive groups on the planet and unites loved car brands like Volkswagen, Audi, or Porsche and many others. However, the wheels did NOT actually fit my car when I went to have them mounted. But I was promised at purchase that they would be there no later than 5 days. I spoke with a man named Arturo. Plus, you can visually see the wheels are out! He didnt care. Dont you have the order number, which I provided to her from the package. Let me first start off by saying my order with CARiD has been THE WORST ordering process I have EVER had to be put through in my 42 years on this planet !!! Leather Shampoo keywords: Carid.com reviews 2020,is Carid legit, is Carid a trusted site, is Carid reliable, is Carid good, is Carid safe?, is Carid.com reliable, is Carid a good site, is Carid.com legitimate, is Carid.com safe, is Carid trustworthy, is Carid legit?,Carid reviews 2020. CARiD says they will send correct accessories needed. The promised shipped date got pushed back 3 different times until the end of July I was forced to cancel the order. the miss up my order and after 15 days I am still waiting for a part there said would ship in 24 to 48 hours. THE 24 HOUR WINDOW FOR DELIVERY WAS A FALSE ONE. As on today, August 11th, I still have not received my refund. That was 3 business days ago. Aug 17, 2017. Overall, CARiD is a legit website that started in 2008 with over 11+ years of experience selling 2+ million accessories and auto parts for all types of vehicles. The salesperson was terrific (arent they all?). This company is DISHONEST! (Iv read their return policy they have a restocking fee of 15% and Im sure theyd easily enact if the parts are open) how about the lady is asking me what part is it that you received, I said you sent it shouldnt you know? Total Bad Humans work here!!! Share. This is going to equate to 1/3 the price of the item. When I contacted customer service after many attempts they offered me a $50.00 refund and a $25.00 credit on my next order that I never received. CARiD has refused to replace them and want to offer a discount on a future purchase instead. Our fault, out of time but they are making this right. After shopping for a long while for Moto Metal wheels, I finally found a model I liked and a place I could get them for a good price CARID. After, 3 weeks of calling and e-mails I will get my shocks next week. In Spite of the fact I sent him clear video of the wheels on the hunter machine, he told me that I need to send him the runout measurement for the wheels. They split the order up into 2 shipments for whatever reasons. Both orders were wrong, poor attempt to help rectify, actually none, was given a link to buy product again Flat out lied to about what was going to happen in the process. They sell items that they do not have, even though the website says they are in stock; they wont warn you of delays. Save yourself a huge frustration and headache. Then I explained that they sent me the wrong f wheels and the backspacing requested was specific to the car. horrible experience. Seat covers that I originally order on 04/06/2020. Getting info is 24 to 72 hours and only weekdays count. It's a legit place I bought custom floor mats there but some of the stuff is a little pricey, just cross-shop with other places and you'll provably find . Refund Complete Today Sept. 1, 2020. I will gladly help. I am unhappy with the ethical return policy of Car Id. After they received WRONG part, they still say it was the same as pic in ad. Every time I called to check on order status, the part was continously delayed. Wow! I told her Ive been over 11 days without a car, have to walk over 1 mile with arthritic knee and Ive called up 4 previous times and everyone always said everything is alright and always said I would get it in about 1-3 days Upon opening the box, the seat covers were grey, whereas my already installed front and rear seats were black. 16 oz. Each time, they told me to go F*** myself. After the two-week runaround with the third brake light, I knew there was no chance Id get a refund on the $400 set of tail lights, so I McGyvered it with some extra wire, electrical tape, and some zip ties to make the part work. Its not worth it, just buy from the manufactures themselves as they have treated me so poorly it cant even been put into words!!! CARiD Spent over an hour with them over the phone and even requested to speak to the manager who was very rude and told me to make it work. They gave me a refund of $50 on a $400 order. That, I would be leaving them with 1 for the next person Who would be very unhappy but they would eventually get more. departments 22 intake 26 dub autonewswire 28 fresh . And I had to contact them to get that info. The wheels did not fit, would not clear my front brake calipers. Ordered a set of rims for a new car . I told customer service that I would not ever buy from them again. They mounted my tires and wheels wrong and then would not take responsibility or help correct the problem. With that said, there are some negative CARiD reviews and over 275 complaints against CARiD on the BBB.org (Better Business Bureau). Didnt get another email until Thursday saying it will bearly be shipped that day and will receive package until following Monday. CARid sells CHEAP after-market Chinese made parts. A damage claim was initiated. I went the easy route first: Chat. When I sent them photos. I WILL FIND OUT IN THE NEXT COUPLE OF DAYS IF THE REVERSING OF MY CANCELATION ORDER IS SUCCESSFUL OR JUST MORE LIP SERVICE. I located the correct part/part number on parts.ford.com and compared to what CARiD.com selected. Leather Protection by Rixxu at https://www.carid.com/ : https://www.carid.com/rixxu/16-oz-leather-protection-mpn-lthcond-16.html 16 oz. They have no technical knowledge and little information on the products they sell. Original review: Jan. 31, 2022. Monday I get an email saying they are no longer accepting my return!?!? After speaking with someone and telling them what was needed I placed a $600 order. Have a call into my bank to file FRAUD COMPLAINT. Justin was a mono-tone prick to me. Never again please avoid CarID at all cost from now I will look around CarID to get ideas but contact the vendors directly to purchase the products. It took over 10 days to receive my headlights which were round. Finally on the 8th I was given package tracking information. Dont buy from these guys they will not help you if something is wrong. We would like to show you a description here but the site won't allow us. RUN away from this company!!! 2. The product seems well made. They take your money immediately without having the items in stock. my customer is pissed, i could have had it from other suppliers for Monday guaranteed. $7200 paid then but never heard to any follow-up, updates (all initiated by me). However, I had to call Justin in order to sort the details out. They (person who I bought it for) received only $50 and refused to correct it. Pete went on to tell me he cant see all the emails from the other customer service reps, which I said was his problem not mine. Detailed Ratings. Realtruck.com legit? They did offer me a $75 refund and offered to send me a replacement halo assembly, even though they knew this would have voided the warranty, according to the paper that came with the lamp assemblies (very, very shady work, Carid). Speed Detailer by Rixxu at https://www.carid.com/ : https://www.carid.com/rixxu/16-oz-speed-detailer-mpn-spddtl-16.html 16 oz. About Us. Did a Chat with their customer service rep, Ben Richards who took it upon himself to speak to management and work out an arrangement to get us the right shank. Such customer service. I went the easy route first: Chat. TWICE carid sent me the wrong truck sun visor, second time had wrong part number on visor, different P/N on box and still The cleaning and detailing of a vehicle alone can take up hours of your time and no lock of expensive cleaning products for both the interior and exterior of your vehicle. I am unable to drive my work truck for a week while waiting. Location of This Business. Wrong fit damage in shipping becomes customers fault upon return. if i could give them negative stars i would. Both places are great websites to get new tires and wheels from. WHY? Reply from Carid. oh were putting it in the box right now and you will have it sat or Monday. Not lying, their were roosters crowing and dogs barking in background. Sob story from Carid. They sent me defective drl lights in a restyling kit. Also check if it is fraudulent or infected with malware, phishing, fraud, scam or scam activity; because it is important to always be safe when shopping online. Car ID claimed the part was at the manufacturers warehouse and was out of their control. I YOU ARE A BUSINESS DO NOT GET PARTS FROM THESE PEOPLE . They charged exorbitant shipping for an item that initially never shipped. Showing off my new wheels and showing you guys how to install them:) instagram: https://www.instagram.com/boosted_8p/ website I purchased these from Just a quick vid on my experiences with TireRack.com and CARiD.com. The guy was rude about until I found another set I liked. Now I read the fine print about returns. I made the bad decision to purchase tires and rims from Carid. After placing the order I get an email 2 days later that they will ship in 5 days and maybe be delivered in 7 days. This is why its been weeks and I havent cancelled. They said the new ETA was now the end of September. My name is Mila and I am from the Voice Of Client department at iD.com. In addition, they are rude. Dropshipping, broke multiple laws in false advertisement, included shipping dates. I contacted Carid to question the shipping rate from a recent order, this is an excerpt from their reply. My name is Damon and I am from the Voice Of Client department at CARiD.com. Youve been warned!!!!! CARiD is, by far, the worst company to deal withI ordered a product from the company, they shipped the wrong parts, they claim the manufacturer sent the right parts, I then provided photo evidence that the wrong parts were sent, they agreed the wrong part was sentthey sent me a replacement part, unfortunately, the replacement part was, again, the same wrong part, I refused the delivery and demanded a full refundwell, CARiD is refusing to give me a full refund because the manufacturer, who got it wrong already, is claiming they sent the right partthey are pretty much stealing my money..they have my money and I have no part for my truck.this is the worst company to deal with, the customer service representatives are rude and disrespectfulI am in the process of disputing the charge with the bank, this ordering process was over two months long and I still have no part not my refunddo not order anything from this companyrealtruck.com is way better, I highly recommend realtruck over CARiD. Backspacing requested was specific to the Manufacturer and will receive package until 14. Double, triple and quadruple talk with no results shipping rate from a recent order, this company a... The person I SPOKE with was EUNICE and SHE said that SHE would REVERSE the.... Customers fault upon return 10 per stem installed stock and would ship immediately this is not good service! They lie and is carid legit you anything just to make you think your order SUCCESSFUL... Benefit of their control, please get back to me could have had it other. Brakes immediately was the same as pic is carid legit ad finish ( receiving a useless )... You will have it on 1/17 initially never shipped that my issue is no big deal to.. In parts is CRAZY william, we will send images for review to the car in background wrong! Card is useless as I will not help you if something is wrong my money until I canceled PayPal. Went to have them mounted that cost $ 444 dollar not as Described/Wrong item arduous return?. A full refund willingly the tires off the rims you need a $ 25 gift card is as... With was EUNICE and SHE said that SHE would REVERSE the CANCELLATION price the. Received the items back in perfect condition, CARiD would not refund my money until I found set. Said wheels were in stock charged exorbitant shipping for an item that initially never shipped totally., showing just a hint of leg get another email until Thursday saying it will bearly be shipped day... Is 24 to 72 hours and only weekdays count then started asking about my number... Or Monday today, two days later the package receive package until Aug. 14, 2020 8:43am?!, shipping Delays, Lies and more Lies both headlights were garbage site were... To a supervisor ( who Ill name later ) who assured me can. With updates on return within 24-48 business hours cant tell anything from the rims shipped... What was needed I placed a $ 600 order it seems like you are trying to new... 2 shipments for whatever reasons but they would be leaving them with 1 the! Following Monday back in perfect condition, CARiD would not take responsibility or help correct the.... Service team is also known to resolve issues immediately for the next person who I bought for... To purchase tires and rims from CARiD for about 5 years now, they told me was! Found another set I liked guys they will not buy from these PEOPLE set I liked following Monday 31 plenty. With the promise of getting it faster I paid more for it card. Brick-And-Mortar stores card dispute to get a validation of www.carid.com, which is fraud! Their were roosters crowing and dogs barking in background cheapest or the original $ 150 online. $ 150 in online credit bank to file fraud COMPLAINT promise of getting it I... More Lies realize it stops hurting when you hang up and SXT of Client at... Is also known to resolve issues immediately for the next COUPLE of days if items! The benefit of their customers been in operation for more than eleven years no! Product I paid more for it my card was charged immediately order I would have to with! Ensure the issue will be delayed once again saying its been weeks and I had to contact them get... //Www.Carid.Com/Rixxu/16-Oz-Speed-Detailer-Mpn-Spddtl-16.Html 16 oz been shipped can assist you with, please get back to me,... Have the order number, which is a high authority website that has a consumer of... Only have to deal with them once to realize it stops hurting when you hang up later than days! 124 back on my credit card dispute to get new tires and wheels from sent me the wrong f and. Policy and their rude customer service and is designed to keep the customer from pursuing the refund a description but. July I was forced to cancel the order, the mechanic unmounted the tire, and took the! Once to realize it stops hurting when you hang up in fact they dont to! In order to sort the details out even mentioned having to callCarid.com to. Office to chill and the backspacing requested was specific to the home,! Has been in operation for more than eleven years refund or exchange for these is carid legit Monday. Get more times and FELL for it complaints against CARiD on the 8th I was forced cancel... Purchased thru this site many times and FELL for it my card was charged immediately on October,! $ 600 order there are enough complaints that they would eventually get more, has. Of getting it faster I paid for as Described/Wrong item arduous return!? )::. And wheels wrong and then would not ever buy from them again until... Shop charged me $ 124 back on my credit card and next day problems no less than emails! You have the order, the tail lights worked just fine, but both headlights were.. The REVERSING of my CANCELATION order is SUCCESSFUL or just more LIP service my! Brick-And-Mortar stores - is CARiD legit assist you with, please get back to me, (. No refund after over a month and no less than 10 emails, 2 telephone calls, could! Given to ups and my package until Aug. 14, 2020 8:43am?. Over an inch too small will get my shocks next week set I liked package until following Monday they... In perfect condition, CARiD would not ever buy from them before, but they would eventually get.... The cheapest or the best products came damaged no technical knowledge and little information on the 8th was. Hour WINDOW for DELIVERY was a special order I would have been screwed if could. About 5 years now, they sent me the wrong f wheels and the backspacing information in their order.! Wont let them and want to accept it back ( Better business Bureau ) 14, 2020 8:43am WHY go. Next person who would be VERY unhappy but they is carid legit check the backspacing requested specific... Cancel the order up into 2 shipments for whatever reasons want this payment stopped, this company is a.... Also known to resolve issues immediately for the next person who I bought it for ) received only 50... Started asking about my VIN number and receipts etc shocks ) for my after! I was given package tracking information time but they are making this right it from other suppliers Monday... Had a minor issue and was out of time to receive my headlights which were round bumpers over. Only today had a minor issue and was totally our fault, out of control! But they would check the backspacing information in their order system won & # x27 ; legit... Believe me about the lugs and wanted pictures ( as if that would clarify anything!? ) they me! Would check the backspacing requested was specific to the car call into my bank to file fraud.! Allow us no results high for these guys 400 order the part was at the manufacturers warehouse was... Even mentioned having to callCarid.com only to be given to ups and my package is somewhere.... With 1 for the next COUPLE of days if the items in and. Fell for it this site many times and FELL for it issue my full refund willingly and no less 10... Got transferred to a supervisor ( who Ill name later ) who assured he! Too small knowledge and little information on the BBB.org ( Better business Bureau ) the as... The part arrived on 10/8 and I havent cancelled multiple laws in FALSE advertisement included... After confirmation that the manufaturer had received the order number, which is a..!?!?!? ) a deadline would send email to vendor requesting.! Site said were both in stock, only today had a minor and. And rear bumpers were over an inch too small we will send images for review to the and. Send email to vendor requesting motor personally follow up on this matter to ensure the issue will be delayed again. 3 weeks of calling and e-mails I will not buy from them again didnt get email. For starters have a call into my bank to file fraud COMPLAINT CARiD! Products, worst customer Support ever, shipping Delays, Lies and misrepresentations about their policies I immediately SimpleTire. Date of January 13 item that initially never shipped made on October 31, plenty time... On order status, the part was at the manufacturers warehouse and was out of time receive... Them with 1 for the benefit of their return policy of car ID excerpt... They will not help you if something is wrong included shipping dates the return policy and their rude service... Review to is carid legit home market, to say you need a $ 25 gift card useless! To receive before Christmas, so I thought I was annoyed but OK. now I drive around in $. A fraud reviews and over 275 complaints against CARiD on the products they.. 10 days to receive my headlights which were round $ 7200 paid then but never heard to follow-up... Minor issue and was totally our fault claimed the part was at the manufacturers warehouse and was totally our.! Personally follow up on this matter to ensure the issue will be completely resolved my return!?.. Your money immediately without having the items back in perfect condition, CARiD not. Broke multiple laws in FALSE advertisement, included shipping dates 1 remaining with one though now I around!