Check the wiring harness on the motor and replace any damage. There may be problems with blocking the hatch. Replace in case of damages. The water supply hose is kinked or trapped. Mechanically, the pump could become clogged with buildups of hair or lint. Check the correct ohmic value of the heater or that it is not disconnected. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. It should read 100-300 Ohms. Keeping the selected button pressed, turn the program selector to 60 degrees, stopping it for a pre-wash. Release the first key immediately after all the indicators on the machine's panel light up. Disconnect your appliance from the power outlet and turn the water faucets off before starting this repair in order to prevent leakage and electrocution. Get The App From Play Store! Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Turn the water inlet valve counter-clockwise and pull it out of the washing machine. This website uses cookies to improve your experience. The heater element is mounted a the base of your washers tub. Check water heating element. Make sure the drain hose isnt bent, kinked or trapped. Washer dryer displays error message E20 or C2, emits 2 beeps or 2 flashes. Step 7. How to clean a clogged drain in a washing machine? Our Zanussi washing machine washer/dryer stopped working mid cycle and displayed the error code E20. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). Ensure you close the door and latch it properly. It is important to note that you should always refer to the user manual for your specific model of CANDY washing machine for specific troubleshooting instructions. The Care+ Protect range includes descaling powders along with magnetic descalers for both washing machines and dishwashers. Secure the connection by sliding the retaining clamps in place. Faulty water inlet valve stuck or open. The most likely solution is replacing the control board and youll need the help of a technician or trained professionals. On Candy Grand units, the Intensive wash indicators will flash in conjunction with the left-hand lamp of the color time indicator. Faulty NTC Temperature Reading Probe opened or shorted. Warning! For the Electrolux EWS 1064 EWD, this is the circle at the top. Your email address will not be published. The E20 code refers to a fault in the draining. Please, read our disclaimer before proceeding. Attention! Our new fridge-freezers are optimized to protect your food, your health and the planet. The machine has earned! If you do need an engineer to visit your home, help is at hand. Step 1. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. We are delighted to partner with some fantastic cooking and baking institutes across the UK. Wrong water level detected during loading. Leaving your damp clothes in the machine will cause your laundry . Step 4. Keep your freezer frost free - with No Frost. Hooray!!! The error E07 appears on the display in the final stages of the washing cycle or drying cycle. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. In this case, company employees must repair the equipment or provide a new, serviceable model. The water inlet valve will be mounted at the corner of your washing machines cabinet. Click on the causes below for guidance. Step 8. Step 3. Remove the drain hose and check the curls. Step 8. The machine starts the drum at a maximum speed of 55 rpm. Our Candy is NFC-capable & has an android app that has a "diagnose" or . Error codes in washing machines are there to warn users of any malfunctioning. 6. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Inspect the unit in stages, starting with the simplest and moving to a more complex one. Read this article to learn how to fix this issue. Check the door hinges for any bends or curls. It occurs when the drainage procedure is happening for too long. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. The machine's hatch is jammed or blocked. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. Error E03 in the Candy washing machine: why did it appear and how to fix it? The safety thermostat TOC and the main PCB. Check the inlet valve for any damages by testing for continuity with a multimeter. If debris is found on it: thread, hair, wool, clean the surface and gently wipe it. Slide the new heater into the housing under the tub and apply the bolt to secure it. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. Clean the filter in the inlet hose. Disconnect the electrical connectors attached to the heater (make sure to take note of where each connector goes). 18. Please do take care to read the information thoroughly as it is there to help you understand fault codes and to keep you safe. Step 5. We offer a wide range of built-in and freestanding appliances to suit any home. Hence, it displays the error code when it detects a problem with the door even when its locked physically. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. Choose how you wash - designed for PODS. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. If you cannot hear the pump's humming during the drain time, it is not functioning. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. The E02 error code in the Candy washing machine means water inlet error. Lubricate the rubber seal on the new heater assembly with some washing liquid. To clean the pump, you must unscrew the cap on it and examine the impeller. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Remove the hose and check for bends or curls then straighten them. Check wire connection between the NTC and main PCB. You have to open the flap then remove the screw cap (both the cream/white & black parts should come out together). Problems with a washing machine control module. Check the drain pump filter for clogs and clear them too. Explore Hob2Hood - The hands free hood system. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. E08 (or E17). If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. Step 9. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. Perform a visual check of the three-phase electronic card making sure that there are no damaged components. (The plug on it might be damaged and youll need to replace it). the appointment has been delayed because Miele doesn't have the sparepart on stock. Hi Thomas, Would really appreciate you reporting back what your engineer finds the problem to be, the engineers resolution, and whether it was classed as a warranty issue? Push and hold the FIRST Option Button with LED top right. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. Key led indicator: Child lock notification. Bad wiring connections in the electronic module. The automatic testing mode is carried out according to a specific algorithm. In this case, you can identify the problem using the signals of the indicator light. You might also want to check that the water supply is working. Customer has washed with an unbalanced load. The washer will only start the washing cycle when the door is locked properly. Continue with Recommended Cookies, If you are getting Candy washing machine error codes and you dont know what to do, youve come to the right place. If you detect any cracks in the drain hose, replace it. Check it using a multimeter. Step 10. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. In addition to this designation on the screen, the Zanussi washing machine will emit a specific signal, which will be repeated twice. Step 4. Unplug your washing machine from its power source and turn off the water supply before attempting any repairs. In after everything is clean .. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Now we will collect, I hope everything will be OK! Set the old heater assembly aside. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. It may be associated with the failure of a particular part, wear, the presence of foreign objects in the device of the washing machine and other malfunctions. An E21 error code on your Candy washing machine indicates that the drainage process is taking too long. Explore Extractor Hobs with built-in Induction. If theres any problem during the process, it triggers the E03 error code. Register your products and find user manuals, warranties and service bookings in one place. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. 7000 GreenZone helps fruits and veggies stay nutritious. Switch off the machine and unplug it. This error notifies the user that a malfunction has occurred in the drain system. Plug your washing machines power cord and turn the water supply back on, then make sure everything is working properly by running a wash cycle. Having issues with your appliance? If the waste water came out easily, it can be assumed that the sewer pipe is blocked and should be cleaned, or there is a blockage in the pump. Safety is of major importance when performing any service or repair on any electrical appliance. 5 - Breakage of the temperature sensor or its short circuit due to wear, installation defects, power surges or for another reason. Blocked drain hose. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Step 1: Disconnect the drain hose from the drain. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Make sure the drain hose is in the appropriate position and correct height. Use a screwdriver to take out the three screws at the back of your washing machine securing the top panel. Step 3. Washing machine displays error code E20, E21 or C2, emits 2 beeps or 2 flashes. Manage Settings Inspect the drain pump filters for clogs and clear them appropriately. In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. Check the motor itself for defects. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. Ensure the household sewerage is free and not obstructing the drain hose. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Check water heater wiring. There are many reasons why this or that problem appears on the screen of washing machines. Use your nut driver to take out the three screws at the back of your washing machine holding the top panel. then squeeze the filter from the back. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. Check the entire control board for faults. Looking for your manual? Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Reconnect any loose wire and replace the lock in case of damage. You can also rinse the inside with hot water. PROG. E05. 10% discount for all online orders. Step 2. 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